Multi-Professional Support Unit (MPSU) Resources 

Resources from MPSU events 

These resources are shared to assist with self-study and enhancement of learning from the MPSU educational events that have previously run. 

Overview of the Structure of Primary Care and the Local NHS 

Programme 

Introduction/icebreaker 
Overview of the structure of primary care and some basics of how it is funded and organised (including Quality and Outcomes Framework (QOF)) 
How practices are working together in Primary Care Networks (PCNs) and federations, and how the ARRS roles fit into these 
Overview of the local Integrated Care Partnerships (ICPs) and Integrated Care System (ICS) and how PCNs fit in to these 
Discussion and Q&A 

Resources 

NATH Clinical Supervision Course 

Programme objectives 

To describe the breadth of clinical supervision. 
To apply educational theory to clinical supervision. 
To compose a de-brief and tutorial. 
To apply feedback models 
To be aware of workplace based assessments. 
To manage colleagues in difficulty. 

Resources 

Introduction to Additional Roles Reimbursement Scheme (ARRS) 

Programme 

Introduction to NATH and MPSU 
Introduction to Primary Care Networks (PCNs), Funding and ARRS roles. 
Amy Smith (Occupational Therapist) 
Paul Wade (Paramedic) 
Depak Patel (Pharmacist) 
Emma Swearman (Health and Wellbeing Coach) 
Owen Moore (First contact Physio lead) 
Q&A, Feedback and Future events 

Resources 

Dealing with Difficult Consultations 

Programme objectives 

This event covers an overview of challenges faced, when dealing with difficult consultations. 
Dr Saira Jawaid and Sarah Partridge share tips on how to handle a variety of difficult patient encounters in clinical practice in an informative and interactive session with case scenarios, to enable you with key skills on managing challenging consultations in everyday practice. 

Resources 

Introduction to Consultation Skills 

Programme 

Effective consultations are essential for delivering patient-centred care. Applying effective consultation skills will help to improve the care that is provided to patients, while at the same time promoting the respect and recognition of your role within primary care. 
Join us to look at the theory and application of consultations skills within both face to face and telephone settings, with the aim of improving your confidence and effectiveness in practice. It hopes to be interactive and will include opportunities for you to apply your learning in a safe (and fun!) environment. 

Resources 

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