Pharmacy Technicians 

Where can Pharmacy Technicians work? 

Pharmacy Technicians work in a wide range of settings, including (but not exclusively): 
Care homes 
Integrated Care Boards (ICBs) 
Mental health 
Justice (the Prison Service) 
Defence (HM Armed Services) 
Within the pharmaceutical industry 
They prepare medicines and other healthcare products for the supply to patients. They also take an active role in providing patients with guidance on taking medicines. 

Community Pharmacy Technicians 

Community Pharmacy Technicians work within the healthcare team in community pharmacies most often located on the high street, within shopping centres and supermarkets. 
 
They undertake a wide range of tasks which include: 
 
Reading prescriptions, labelling and dispensing prescribed medicines 
Calculating quantities and doses of medicines 
Providing information and advice to patients on how to use their medication 
Advising members of the public about over the counter medicines and management of minor ailments 
Selling over-the-counter medicines and other items stocked by the chemist 
Manufacturing basic ointments and mixtures by making simple dilutions 
Stock procurement and control 
Maintaining individual records of patient’s prescriptions, usually using the pharmacy computer system 
Training, supervising and assessing junior staff and trainees 
 
Some of this work is also undertaken by Pharmacy Technicians working in dispensing doctors’ practice. 

Pharmacy Technicians in PCNs / GP Practices 

The role of Pharmacy Technician is regulated and has developed significantly in recent years. General Practices have started to employ Pharmacy Technicians to help them with a range of tasks that vary in complexity, from preparing the repeat prescriptions to undertaking prescribing audits and helping patients get the best outcomes from taking their medicines. 
 
Pharmacy Technicians can become an important member of the Practice team and support Practices in the following areas: 
 
Ensuring accurate records of medication following discharge from hospital and liaising with patients to help their understanding of any changes 
Releasing Pharmacist and GP time by resolving medication queries with patients 
Acting as a point of contact with community pharmacies where usual medications are out of stock 
Looking for equivalent medication alternatives for patients with difficulty swallowing tablets 
Advising on cost, effective prescribing choices and avoiding medication waste 
 
Pharmacy Technicians may also give advice to patients on stopping smoking and provide expertise on different treatment options for patients in a specialist area, such as mental health or general practice. 

Hospital Pharmacy Technicians 

The work in hospital pharmacy, though similar to the community sector, can be more varied. There are different opportunities for career development. In addition to the tasks listed that the Community Pharmacy Technicians undertake, the hospital Pharmacy Technicians are involved in: 
 
Manufacturing of sterile and non-sterile products or medicines often from raw materials 
Manufacture of chemotherapy cancer treatments 
Providing medicines information to healthcare professionals and the public 
Medicines management on the hospital wards 
Training, supervising and assessing junior staff and trainees 
Quality control of manufactured medicines 
Dispensing and arranging clinical trial medicines 
Visit the NHS Roles – Pharmacy Technician webpage for more information on being a Pharmacy Technician. 

Career pathway 

To practise in Great Britain, Pharmacy Technicians must be registered with the General Pharmaceutical Council (GPhC) and have satisfied the Council that it meets its detailed requirements. Registered Pharmacy Technicians must keep their skills and knowledge up to date with annual Continuing Professional Development (CPD). 
 
Once qualified, many Pharmacy Technicians join the Association of Pharmacy Technicians (APTUK). The APTUK runs courses, conferences, and seminars where pharmacy technicians can exchange ideas and update their skills. 
 
Qualified and experienced Pharmacy Technicians can go on to study to become a Pharmacist. 

Training opportunities 

Training to become a Pharmacy Technician usually takes two years. It combines practical work experience with study, either at college or by distance learning. Courses cover: 
Human physiology 
Disease management 
Actions and uses of medicine pharmacy manufacturing 
Pharmacy law 
There is now also a Pharmacy Technician Apprenticeship option available and further information can be found on the National Careers Service – Pharmacy Technician page. 

Workplace experience or shadowing 

For existing Pharmacy Technicians who would like to expand their knowledge and experience working in different sectors please contact: 
 
Becky Steyn (Nottingham University Hospitals NUH) - rebecca.steyn@nuh.nhs.uk 
Sandy Harris (Sherwood Forest Hospitals) - sandra.harris7@nhs.net 
Sam Garside (Nottingham City GP Alliance) - samantha.garside1@nhs.net 
Suzanne Buxton (Nottinghamshire HealthCare Trust) - suzanne.buxton@nottshc.nhs.uk 
Tania Cook (Nottingham and Nottinghamshire ICB) - taniacook@nhs.net 

Community of practice 

Pharmacy Technician Network 

For all Pharmacy Technicians across all healthcare sectors. To provide networking and support opportunities, as well as to increase potential collaboration. First meeting was in November 2022. Frequency thereafter to be agreed by attendees. 
 
 

Other Pharmacy Workforce Faculty resources 

Current Projects and Workstreams
Current Projects and Workstreams 
Link to Current Projects and Workstreams page
Current Projects and Workstreams 
Independent Prescribing
Independent Prescribing 
Link to Independent Prescribing page
Independent Prescribing 
Newly Qualified Pharmacists
Newly Qualified Pharmacists 
Link to Newly Qualified Pharmacists page
Newly Qualified Pharmacists 
Clinical Placements
Clinical Placements 
Link to Clinical Placements (Pharmacy) page
Clinical Placements 
Advanced Pharmacy Practice
Advanced Pharmacy Practice 
Link to Advanced Pharmacy Practice page
Advanced Pharmacy Practice 
Consultant Pharmacists
Consultant Pharmacists 
Link to Consultant Pharmacists page
Consultant Pharmacists 
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Pharmacy Technicians 
Leadership
Leadership 
Link to Leadership page
Leadership 
Apprenticeships
Apprenticeships 
Link to Apprenticeships page
Apprenticeships 
Return to Practice
Return to Practice 
Link to Return to Practice page
Return to Practice 
Safe Prescribing
Safe Prescribing 
Link to Safe Prescribing page
Safe Prescribing 
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