Professional Nurse Advocates (PNAs) in General Practice
Benefits of the PNA role
The Professional Nurse Advocate (PNA) role aims to support Nurses both professionally and personally. The role helps develop and enhance the quality-of-care patients received, by supporting staff retention via ‘career conversations’ promoting and sign posting to opportunities to enhance professional development, support for internal appraisal preparation and revalidation via the NMC.
PNAs also offer restorative clinical supervision sessions which support with staff wellbeing and retention by giving them a safe space to reflect on practice and personal and professional behaviours, while building resilience to minimise staff burnout. This is achieved following the normative, formative, restorative supervision and providing a personal action plan for quality improvement, as supported by NHS England.
Continuous personal monitoring and evaluation, as well as clinical supervision and education and development through quality improvement are the core aspects of the PNA role and are fundamental within nursing as per the NMC code (NMC, 2018). The PNA has been effective in providing a framework for facilitating reflective discussions which has resulted in some real positive changes within working environments. Clinical supervisions can provide support, increase confidence, and develop clinical knowledge whilst maintaining good mental health which has been shown to decrease stress levels by 62% in turn leading to fewer staff illnesses and ensure staff retention. Nurses are essential within healthcare and enabling nurses the opportunity to reflect and grow within clinical time is crucial for developmental reasons and improved well-being, in turn leading to higher job satisfaction, staff retention and improved services for your own workplace.
We can offer your staff free access to the above services with support from our Professional Nurse Advocate Lead for Primary Care.
If you would like further information or to book in one-to-one or group sessions, please contact us at email@example.com.
How can a PNA help you?
Facilitate restorative clinical supervision
Provide effective leadership
Support staff to advance skills through education
Actively Listen and support colleagues
Develop trusting relationship to help advocate for others
Offer professional compassion and support
Understand the challenges and demands of staff
Support staff to undertake quality improvement
Restorative Clinical Supervision
A safe space
Group or 1-2-1 sessions
Provide check ins
Discuss themes and issues
Create an action plan
Open and honest confidential conversations
Time to reflect
Monitoring, evaluation and quality control
Personal action for quality improvement
Education and development
Advocating for education and quality improvement
Benefits to staff
Increased physical well-being
Improve working relationships
Feel valued as a team member
Improve job satisfaction
Reduce the rate of burnout
Improved Emotional well-being
Increased team working
Improves staff retention
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